Terms of Service

These Terms of Service, together with all schedules, policies, order forms, and documents referenced herein (collectively, the "Terms" or this "Agreement"), constitute a legal and binding agreement between Bazooka (together with its affiliates, "Bazooka", the "Company", "we", "us", "our", "Service Provider", or "Provider") and you, or, if you access or use the Services on behalf of a company, organization, or other legal entity, that entity (in either case, "you", "your", "Client", or "Customer"). This Agreement governs your access to and use of the Bazooka website located at https://www.mybazooka.com and any successor or related domains (the "Website"), the Bazooka application, dashboard, artificial-intelligence systems, rented infrastructure, and all products, features, content, and services that Bazooka makes available (collectively, the "Services").

BY CLICKING "I AGREE" (OR A SIMILAR CONTROL), BY EXECUTING AN ORDER, BY CREATING AN ACCOUNT, BY MAKING A PAYMENT, OR BY OTHERWISE ACCESSING OR USING ANY PART OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY EVERY PROVISION OF THIS AGREEMENT. If you do not agree to this Agreement, you must not access or use the Services.

The "Effective Date" of this Agreement is the earlier of (a) the date you first access or use any part of the Services, or (b) the date of your first order, subscription, or payment referencing the Services.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the full legal authority to bind that entity to this Agreement, and all references to "you", "Client", or "Customer" refer to that entity. If you do not have such authority, you must not accept this Agreement or use the Services.

The Services are intended and reserved exclusively for professional and business use and are not directed to consumers. The Services are not available to, and may not be used by, any individual under the age of eighteen (18) or under the age of legal majority in their jurisdiction. By using the Services you represent that you meet these requirements.

Capitalized terms used in this Agreement have the meanings set out below, unless the context expressly requires otherwise.

• "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party, where "control" means ownership of more than fifty percent (50%) of the voting interests of an entity.
• "AI System" or "AI" means the artificial-intelligence, machine-learning, large-language-model, generative, agentic, and automation technologies that power the Services, including the AI Outbound System, the AI Inbound System, and the Content Machine.
• "AI Agent" means any autonomous or semi-autonomous software agent operated as part of the Services that researches prospects, drafts messages, sends communications, manages conversations, schedules meetings, generates content, or takes similar actions.
• "AI Outbound System" means the features of the Services that identify prospects and initiate outreach on your behalf, including connection requests, messages, InMails, follow-up sequences, and multichannel outreach across supported platforms.
• "AI Inbound System" means the features of the Services that receive, interpret, and respond to inbound replies and conversations, qualify prospects, and attempt to book meetings on your behalf.
• "Content Machine" means the features of the Services that generate, remix, schedule, and publish social or marketing content (including LinkedIn posts and related assets) on your behalf or for your review.
• "Rented Accounts", "Provided Accounts" or "Ready-Made Profiles" means profiles on LinkedIn and the other supported channels, Sales Navigator licenses, senders, and related infrastructure that Bazooka makes available to you on a rental or managed basis as part of a Partnership Plan or as an add-on.
• "Sales Navigator License" means access to LinkedIn Sales Navigator provisioned or resold through the Services.
• "Partnership Plan" means a subscription plan offered by Bazooka, including AI Starter, AI Accelerator and AI Scaler, as described on the Website or in your Order and subject to change.
• "Credits" means the internal units of account used within the Services to meter certain features, such as searches, enrichment, or imports.
• "Client Data" means any data, content, or materials submitted to, uploaded to, generated within, or transmitted through the Services by you or on your behalf, including your account information, campaign configurations, message templates, offers, and instructions.
• "Prospect Data" means information relating to third-party individuals or businesses that is collected, imported, enriched, processed, stored, or acted upon through the Services, including names, titles, employers, and contact identifiers.
• "Enriched Data" means Prospect Data that is identified, retrieved, appended, or inferred through third-party or public data sources made available through the Services.
• "Output" means any message, reply, content, recommendation, score, classification, summary, or other result produced by the AI System.
• "Order" means an online checkout, subscription selection, order form, or other ordering document through which you subscribe to the Services.
• "Subscription Term" means the period during which you are entitled to access the Services, as reflected in your Order, including any Renewal Term.
• "Third-Party Platform" means any product, service, network, or data source not provided by Bazooka that is integrated with, accessed through, or used in connection with the Services, including LinkedIn, Microsoft, messaging networks, calendar providers, payment processors, and AI model providers.
• "Laws" means all applicable local, national, and international laws, statutes, regulations, rules, orders, and binding guidance.

Bazooka provides an autonomous, AI-powered go-to-market ("GTM") system designed to help business-to-business ("B2B") organizations generate pipeline by identifying, engaging, and attempting to book qualified sales conversations with prospects. The Services are provided on a hosted, software-as-a-service basis and may include, without limitation, the following components:

• AI Outbound. Automated prospect identification, list building, enrichment, personalization, and the sending of connection requests, messages, InMails, and multi-step, multichannel follow-up sequences.
• AI Inbound. Automated reading, interpretation, and drafting of responses to inbound replies, qualification of prospects, objection handling, and attempts to schedule meetings into your calendar.
• Content Machine. Automated generation, remixing, scheduling, and publishing of social and marketing content, including LinkedIn posts and related assets, for your review or automated posting.
• Account Infrastructure. The optional provision, warm-up, and management of Rented Accounts (ready-made profiles on LinkedIn and the other supported channels, senders, and Sales Navigator Licenses) for use with the Services.
• Analytics & Tooling. Dashboards, reporting, lead databases, conversation management, and related tools.

The AI Agent functions solely as an automated assistant operating under your direction and configuration. The AI Agent is not, and shall not be deemed to be, your employee, agent, representative, attorney-in-fact, or fiduciary, and does not have authority to bind you or any third party to any legal obligation. You are, at all times, the principal, sender, publisher, and controller of all communications, content, and outreach conducted through your account.

Bazooka may, at any time and in its sole discretion, add, modify, enhance, suspend, deprecate, or discontinue any feature, component, or portion of the Services, migrate to new infrastructure, or change the technologies, models, vendors, or Third-Party Platforms it relies upon, provided that it will use commercially reasonable efforts not to materially degrade the core functionality of a paid Service during a paid Subscription Term without notice.

To access most features of the Services you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are responsible for the consequences of any false, outdated, or inaccurate information you provide.

You are solely responsible for maintaining the confidentiality and security of all credentials, user identifiers, API keys, and passwords associated with your account, and for all activities that occur under your account, whether or not authorized by you. You must notify Bazooka immediately of any actual or suspected unauthorized access to or use of your account, or any theft or loss of credentials.

Each account is personal to you and the individual users you authorize. User identifiers are granted to named individuals and may not be shared. You are responsible for ensuring that every user of your account complies with this Agreement, and you are liable for their acts and omissions as if they were your own. Bazooka may require proof of identity or authority before granting or restoring access to an account.

You may not access the Services if you are a competitor of Bazooka for the purpose of monitoring availability, performance, or functionality, or for any other benchmarking or competitive purpose, without Bazooka's prior written consent.

The Services are powered by artificial intelligence, including generative and large-language-model technologies. You expressly acknowledge, understand, and agree to each of the following.

5.1 Probabilistic, non-deterministic technology

AI systems are inherently probabilistic and non-deterministic. They generate Output by predicting likely sequences based on patterns in data. The AI System can and will produce Output that is inaccurate, incomplete, outdated, misleading, offensive, biased, contextually inappropriate, or entirely fabricated (a phenomenon commonly referred to as "hallucination"). Identical or similar inputs may produce different Outputs. Bazooka does not and cannot warrant that any Output is accurate, reliable, appropriate, compliant, or fit for any purpose.

5.2 Output is a suggestion; you are the author and sender

All Output is provided to you as a suggestion and a tool to assist your own independent business judgment. You are the author, sender, and publisher of every message, reply, and piece of content transmitted or published through your account, regardless of whether it was drafted, edited, or sent by the AI System, and regardless of the degree of automation you enable. By configuring the Services to send or publish automatically, you expressly authorize, adopt, and ratify all resulting communications and content as your own.

5.3 Your responsibility to review and supervise

You are solely responsible for reviewing, testing, supervising, and approving the AI System's configuration, prompts, templates, targeting, and Output before and after it is used. You are strongly advised to maintain meaningful human oversight of all automated activity. Any decision to reduce, remove, or forgo human review is made at your sole risk, and you assume full responsibility for all resulting Output and consequences.

5.4 No professional advice

The Services and any Output do not constitute legal, financial, tax, medical, compliance, or other professional advice, and must not be relied upon as such. You are responsible for obtaining independent professional advice appropriate to your circumstances.

5.5 Training, models, and providers

Bazooka relies on third-party AI model providers and may change them at any time. Bazooka does not promise the continued availability, behavior, or performance of any particular model. Model updates may change the behavior or quality of Output without notice.

This Section is a material inducement to Bazooka entering into this Agreement and shall be construed broadly in Bazooka's favor.

Any figures, ranges, volumes, targets, projections, examples, benchmarks, or estimates communicated by Bazooka or displayed on the Website or within the Services, including but not limited to numbers of messages, connection requests, InMails, replies, conversations, "qualified meetings", bookings, leads, pipeline, revenue, return on investment, deliverability, acceptance rates, or growth, are illustrative, aspirational, and forward-looking statements only. They are not commitments, warranties, promises, or representations of any kind, and create no right, expectation, or entitlement of any kind.

Without limitation, references on the Website or in marketing to figures such as monthly message volumes or "qualified meetings per month" associated with any Partnership Plan describe theoretical capacity and intended targets only. Actual results depend on numerous factors outside Bazooka's control, including your offer, market, targeting, messaging, industry, sales process, responsiveness, pricing, reputation, the behavior of prospects and Third-Party Platforms, deliverability, and account health.

You acknowledge and agree that you are not purchasing, and Bazooka is not selling, any assured quantity of messages, meetings, leads, or outcomes. You shall have no claim, refund, credit, offset, or remedy of any kind arising from any failure to achieve any particular volume, metric, or result. You have not relied and will not rely on any such figure in deciding to use or pay for the Services.

Past performance, case studies, testimonials, and examples are not indicative of future results and are not representative of what any particular Client will achieve.

7.1 No affiliation with LinkedIn or Microsoft

Bazooka is an independent product. Bazooka is not affiliated with, endorsed by, sponsored by, certified by, authorized by, or in any way officially connected with LinkedIn Corporation, Microsoft Corporation, or any of their subsidiaries or affiliates. "LinkedIn", "Sales Navigator", and related names, marks, and logos are the trademarks of their respective owners and are used for identification and descriptive purposes only. Nothing in the Services should be interpreted as an official LinkedIn product, integration, or partnership, and LinkedIn does not sponsor, approve, review, or assume any responsibility for the Services.

7.2 Third-party platform terms are your responsibility

The Services operate on and interact with Third-Party Platforms, including LinkedIn and other social, messaging, and email networks. Each Third-Party Platform is governed by its own terms of service, user agreements, acceptable-use and automation policies, and community standards. You are solely responsible for reviewing, understanding, and complying with all terms and policies of every Third-Party Platform you use with the Services, including any restrictions on automation, scraping, messaging volume, or connection activity.

7.3 Assumption of automation risk

You expressly acknowledge and accept that automated or programmatic activity on Third-Party Platforms may violate those platforms' terms and may result in warnings, feature limitations, throttling, content removal, temporary or permanent restriction, suspension, ban, or deletion of accounts (including your own accounts and any Rented Accounts). You accept all such risks. Bazooka shall not be liable, and you shall have no claim, refund, or remedy against Bazooka, for any action taken by any Third-Party Platform, including account restrictions, suspensions, or bans, whether relating to your accounts, Rented Accounts, or otherwise.

7.4 No control over third parties

Bazooka does not control Third-Party Platforms and cannot ensure their availability, behavior, policies, or continued interoperability. Bazooka may modify, limit, or disable any integration at any time, with or without notice. Bazooka is not responsible for how any Third-Party Platform uses or processes data.

Certain Partnership Plans and add-ons include the rental or managed provision of Rented Accounts (ready-made profiles on LinkedIn and the other supported channels, senders, and/or Sales Navigator Licenses) and related "pre-warmed" infrastructure. The following terms apply to all Rented Accounts.

• Nature of rental. Rented Accounts are made available to you on a limited, non-exclusive, non-transferable, revocable basis for use with the Services during your Subscription Term only. Unless expressly agreed in writing, you obtain no ownership of, and no continuing right to, any Rented Account, associated identity, telephone number, email, or profile.
• Warm-up and health. Where Bazooka "pre-warms" or manages accounts, it does so on a commercially reasonable, best-efforts basis. Warm-up does not ensure that an account will remain active, avoid restriction, or achieve any level of deliverability or performance.
• No assurance of survival. Rented Accounts may be restricted, suspended, banned, or deleted by the relevant Third-Party Platform at any time and for any reason. Bazooka does not promise the availability, longevity, or uninterrupted operation of any Rented Account, and provides no refund, credit, or replacement obligation if a Rented Account is restricted or terminated by a Third-Party Platform, except as Bazooka may elect to provide in its sole discretion.
• Acceptable use. You must use Rented Accounts only in accordance with this Agreement, the applicable Third-Party Platform terms, and all Laws. You must not attempt to export, resell, transfer, extract credentials from, or take personal control of any Rented Account, or use it outside the Services.
• Account limits. The number of accounts and Sales Navigator Licenses available to you is determined by your Plan, applicable fair-use and technical limits, and available inventory. Bazooka may adjust these limits to protect the stability, security, and performance of the Services and its infrastructure.
• Return and deactivation. Upon expiry, termination, downgrade, or non-payment, your right to use Rented Accounts ceases immediately, and Bazooka may deactivate, reclaim, recycle, or delete such accounts and their contents without further obligation to you.
• Data on Rented Accounts. You are responsible for exporting any data you wish to retain from Rented Accounts before termination. Bazooka has no obligation to preserve conversations, contacts, or content associated with a Rented Account after your right to use it ends.

You are solely responsible for your use of the Services and for all Client Data, Prospect Data, messaging, content, offers, targeting, and outreach conducted through your account. Without limiting the foregoing, you agree that you will:

• ensure that all information about your business, offerings, and identity that you provide or that appears in your outreach is accurate, truthful, lawful, and not misleading;
• review, configure, and supervise the AI System, including its targeting, prompts, templates, sequences, and Output;
• comply with all applicable Laws, including data-protection, privacy, electronic-communications, anti-spam, and consumer-protection Laws (including, as applicable, the GDPR, the UK GDPR, the ePrivacy Directive, CAN-SPAM, CASL, TCPA, and equivalent Laws in every jurisdiction from which you operate or to which you send communications);
• comply with the terms, policies, and community standards of every Third-Party Platform you use with the Services;
• obtain and maintain all rights, consents, permissions, and lawful bases necessary to collect, import, enrich, process, and contact Prospect Data, and to honor all opt-out, unsubscribe, deletion, and do-not-contact requests promptly;
• follow up on, and manage all relationships and obligations arising from, any meeting, reply, or lead generated through the Services;
• maintain appropriate human oversight of automated activity; and
• be responsible for the acts and omissions of your users, personnel, contractors, and Affiliates.

10.1 Prohibited conduct

You must not, and must not permit any third party to, use the Services to:

• send unlawful, deceptive, fraudulent, defamatory, harassing, abusive, threatening, obscene, hateful, or otherwise objectionable communications or content;
• infringe, misappropriate, or violate any Intellectual Property Right, publicity, privacy, or other right of any person;
• transmit any virus, malware, or harmful code, or interfere with, disrupt, probe, or attempt to gain unauthorized access to the Services, their infrastructure, or any account;
• collect, store, process, or transmit any Sensitive Personal Information (including government identifiers, financial-account or payment-card data, or health, biometric, or special-category data);
• send communications to recipients who have opted out, or in a manner that violates any applicable anti-spam or electronic-communications Law;
• resell, sublicense, rent, or provide the Services (or outreach conducted through them) to or for the benefit of any third party, or send outreach promoting a third party, except under an express reseller or agency arrangement agreed in writing with Bazooka;
• reverse engineer, decompile, disassemble, scrape, or attempt to extract the source code, models, or non-public components of the Services, or copy, modify, or create derivative works of the Services; or
• circumvent or attempt to circumvent any usage limit, security measure, or access control.

10.2 Restricted industries

Unless Bazooka expressly agrees otherwise in writing, Bazooka may decline to serve, and you must not use the Services in connection with, high-risk or restricted categories, which may include: adult or sexual content; gambling; weapons and explosives; illicit drugs; tobacco and vaping; hacking or surveillance services; "get-rich-quick", payday-loan, forex, penny-stock, or similar financial schemes; multi-level marketing; and any activity that is illegal in a relevant jurisdiction.

10.3 Fair use and volume protection

Bazooka operates a fair-use policy to protect the quality, stability, deliverability, and security of the Services for all Clients. Notwithstanding any marketing reference to "unlimited" or high-volume capabilities, technical and fair-use limits apply, and Bazooka may, in its sole discretion, throttle, limit, pause, or suspend sending, connections, accounts, or features that pose a risk to the platform or to other Clients, or that appear to breach this Agreement. A limitation or suspension imposed following a breach does not relieve you of your payment obligations, and no refund will be made in respect of any such period.

This Section is fundamental to the economic basis on which Bazooka provides the Services and is to be read together with Sections 5 (AI), 6 (No Promised Results), 7 (Third-Party Platforms), 19 (Disclaimers), 20 (Limitation of Liability), and 21 (Indemnification).

You expressly acknowledge and agree that the use of automated, AI-driven outreach, inbound handling, content generation, and rented infrastructure carries inherent and significant risks, and that you assume all such risks and bear full and exclusive responsibility for all outcomes and consequences arising from your use of the Services. This includes, without limitation, full responsibility for:

• Account actions, including any warning, restriction, throttling, suspension, ban, or deletion of any LinkedIn, Sales Navigator, messaging, email, or other account (whether your own or a Rented Account), by any Third-Party Platform;
• AI errors and hallucinations, including any inaccurate, inappropriate, offensive, non-compliant, or fabricated Output that is sent, published, or relied upon through your account;
• Reputational and brand damage to you, your business, your personnel, or any third party resulting from any communication, content, or conduct conducted through your account, including any harm caused by AI Output or automated behavior;
• Communications with prospects and third parties, including any complaint, dispute, claim, regulatory action, or liability arising from outreach, messaging, or content;
• Legal and regulatory compliance, including any breach of data-protection, privacy, anti-spam, consumer-protection, or platform Laws or policies; and
• Business decisions and reliance, including any decision made or action taken in reliance on Output, leads, meetings, or analytics.

To the maximum extent permitted by Law, Bazooka shall have no liability whatsoever for any of the foregoing, and you irrevocably release, waive, and hold Bazooka harmless from and against any and all claims, losses, damages, and liabilities arising from or relating to any of the foregoing. You further acknowledge that the fees for the Services have been set in reliance on this allocation of risk.

12.1 Ownership and license

As between the parties, you retain all right, title, and interest in and to your Client Data. You grant Bazooka a non-exclusive, worldwide, royalty-free right and license to host, store, copy, transmit, process, modify, display, and otherwise use Client Data and Prospect Data solely as necessary to provide, secure, support, and improve the Services, to comply with Law, and as otherwise permitted by this Agreement and the Privacy Policy.

12.2 Your representations

You represent and warrant that you have, and will maintain, all rights, consents, permissions, and lawful bases necessary for the collection, import, enrichment, processing, storage, and use of all Client Data and Prospect Data as contemplated by this Agreement, and that such data and its use do not and will not violate any Law, any Third-Party Platform terms, or any rights of any person. You are fully responsible for all Client Data and Prospect Data as if it were submitted by you, including data provided by third parties.

12.3 No sensitive data

You must not submit to, or process through, the Services any Sensitive Personal Information. Bazooka is not a payment processor and the Services are not designed for, and must not be used to handle, regulated sensitive categories of data.

12.4 Enrichment

Where the Services identify, retrieve, or append Prospect Data or Enriched Data, such data may originate from public or third-party sources and is provided "as is". Bazooka does not verify and does not warrant the accuracy, completeness, currency, or suitability of any Enriched Data and shall have no liability arising from it. You act as the controller of all outreach and processing involving Prospect Data and Enriched Data, and you are solely responsible for ensuring a lawful basis for such processing and for honoring all opt-out and data-subject requests.

12.5 No archiving; backups

Bazooka does not provide an archiving service and expressly disclaims any obligation to store or retain Client Data or Prospect Data except as needed to provide the Services. You are responsible for maintaining your own backups. Bazooka shall not be liable for any loss, corruption, or destruction of data.

12.6 Aggregated and anonymized data

Bazooka may collect, generate, and use technical, usage, and other data relating to your use of the Services in a de-identified and aggregated form ("Anonymized Data") to operate, secure, analyze, and improve the Services and for any other lawful business purpose, during and after the term of this Agreement, provided such Anonymized Data does not identify you.

The parties will comply with applicable data-protection Laws in connection with the Services. Bazooka's processing of personal data is described in its Privacy Policy, which is incorporated into this Agreement by reference.

Where and to the extent Bazooka processes personal data on your behalf, you act as the controller (or equivalent) and Bazooka acts as the processor (or equivalent), and such processing is governed by the applicable data-processing terms. You are responsible for determining the purposes and means of your processing, for the lawfulness of your instructions, and for providing all notices and obtaining all consents required for the processing of Prospect Data.

Bazooka may engage sub-processors and Third-Party Platforms (including cloud, AI-model, enrichment, messaging, and analytics providers) to provide the Services, and may transfer and process data internationally, subject to appropriate safeguards where required. Bazooka will maintain commercially reasonable technical and organizational security measures but does not warrant that data or the Services will be free from unauthorized access, and shall not be liable for events beyond its reasonable control.

As between the parties, Bazooka and its licensors own all right, title, and interest, including all Intellectual Property Rights, in and to the Services, the AI System, all software, models, algorithms, prompts, workflows, designs, interfaces, documentation, and all related and underlying technology, and any improvements, modifications, or derivatives thereof. This Agreement grants you only a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your Subscription Term, subject to full payment and compliance with this Agreement. No other rights are granted, whether by implication, estoppel, or otherwise, and no ownership is transferred by any use of the words "purchase", "sale", or "rental".

You must not use Bazooka's trademarks, logos, or brand features without its prior written consent. All third-party marks are the property of their respective owners. You must not remove or obscure any proprietary notices.

Feedback. If you provide suggestions, ideas, or feedback about the Services, you grant Bazooka a perpetual, irrevocable, worldwide, royalty-free license to use and exploit such feedback for any purpose without obligation or attribution to you.

As between the parties, and subject to Bazooka's underlying rights and the inherent limitations of AI-generated material, Output generated specifically for you through your use of the Services may be used by you for your lawful business purposes. You acknowledge that AI Output may not be eligible for intellectual-property protection and may be similar to output provided to others.

15.1 Plans and pricing

Bazooka offers Partnership Plans and add-ons, with pricing as displayed on the Website or in your Order. As of the Effective Date, the Partnership Plans are monthly subscriptions: AI Starter at $497 per month (8 senders, no ready-made profiles included), AI Accelerator at $1,897 per month (24 senders and 24 ready-made profiles included), and AI Scaler at $3,297 per month (48 senders and 48 ready-made profiles included). Enterprises and agencies may be offered custom pricing in a written Order. Each monthly term renews automatically for successive monthly terms unless cancelled in accordance with this Agreement. Where Bazooka has issued you a written proposal, quote, or Order setting out different pricing, payment schedule, or term length, that document prevails over the pricing published on the Website. Add-ons can be added to any plan: ready-made profiles on any supported platform (LinkedIn, Instagram, Facebook, X, TikTok, Reddit, Threads and Discord) starting at $150 per profile per month, with volume-based pricing that tapers with the number of profiles ordered down to a floor of $49.02 per profile per month; and extra senders starting at $99 per sender per month, with each additional sender priced lower than the one before, down to $56.46 per sender per month from the 15th sender. Each sender sends from one channel, and each ready-made profile requires one sender. Sales Navigator Licenses, where offered, are priced in your Order. All prices are stated in U.S. Dollars unless otherwise specified.

All pricing, tiers, discounts, and included volumes are subject to change at any time. The prices and any volume figures shown on the Website are indicative and do not constitute a binding quote. The applicable fees are those set out in your Order or checkout at the time of purchase.

15.2 Billing and authorization

You authorize Bazooka and its payment processors to charge your designated payment method for all applicable fees on a recurring basis for each billing cycle until cancelled in accordance with this Agreement. Billing occurs in advance for the applicable cycle. Daily rates, where shown, are provided for comparison only and are billed as the corresponding monthly (or agreed) amount.

15.3 Credits

Certain features are metered using Credits. Credits have no cash value, are non-refundable and non-transferable, may expire, and may be adjusted, priced, or discontinued by Bazooka. Consumption of Credits is final.

15.4 Taxes

All fees are exclusive of taxes. You are responsible for all VAT, sales, use, GST, withholding, and other taxes and levies (other than taxes on Bazooka's net income). Where required, applicable taxes will be added. If you are required by Law to withhold any amount, you will gross up your payment so that Bazooka receives the full amount it would have received absent the withholding.

15.5 Late payment and changes

Overdue amounts may accrue interest at 1.5% per month (or the maximum permitted by Law, if lower) and may result in suspension or termination. Bazooka may change fees, introduce new charges, or modify plans upon reasonable notice (generally at least 30 days for changes affecting an existing subscription), effective from your next billing cycle. Bazooka may also increase fees on each renewal. Your continued use after a fee change constitutes acceptance; if you do not agree, your sole remedy is to cancel before the change takes effect.

15.6 Our 30-day money-back promise and refunds

It's our goal to make you like the product so much that you want to stay with us for as long as humanly possible. And if for whatever reason you don't like it, you can ask for your money back within the first 30 days of your first subscription payment, and we will refund that payment in full. To use this, contact Bazooka within those 30 days through the support channel made available to you. This applies once per Client, to the first subscription payment of your first Partnership Plan.

Apart from the 30-day money-back promise above, and except where expressly required by non-waivable Law, all fees are non-refundable and are payable in full, and no credit, refund, or proration will be given for unused time, paused campaigns, restricted or terminated accounts (including Rented Accounts), suspension for breach, dissatisfaction with results, or failure to achieve any volume, metric, or outcome. You waive any right to a chargeback or payment dispute inconsistent with this Section, and you agree that initiating an unwarranted chargeback is a material breach of this Agreement.

Subscriptions run for the term set out in your Order (typically monthly) and automatically renew for successive terms of equal length until cancelled in accordance with this Section. By subscribing, you authorize recurring charges for each renewal.

You may cancel your subscription through the mechanism Bazooka makes available (which may include your account settings or a support channel). Unless otherwise stated in your Order, cancellation takes effect at the end of the then-current billing cycle, and you remain responsible for all fees through the end of that cycle. Cancellation stops future renewals but, apart from the 30-day money-back promise in Section 15.6, does not entitle you to any refund for the current or any prior period.

The Services are reserved for professional use; statutory consumer withdrawal or "cooling-off" rights do not apply.

The Services rely on and integrate with Third-Party Platforms and providers, including social and messaging networks, AI-model providers, enrichment providers, calendar and email providers, and payment processors. Your use of any Third-Party Platform is governed by that third party's terms, and you are responsible for maintaining any required accounts in good standing and for complying with the relevant terms. By connecting a Third-Party Platform, you authorize Bazooka to access and use it as needed to provide the Services.

Bazooka has no responsibility or liability for any Third-Party Platform or provider, including their availability, performance, policies, changes, discontinuation, or how they use or process data. Bazooka may add, modify, or disable any integration at any time.

From time to time Bazooka may offer alpha, beta, preview, or early-access features ("Beta Features"). Beta Features are provided "as is", without warranty, support, or any liability, are for evaluation only, may be changed or withdrawn at any time, and may never become generally available.

Bazooka will use commercially reasonable efforts to keep the Services available but does not promise any particular level of uptime, availability, or performance, and does not warrant that the Services will be uninterrupted, timely, secure, or error-free.

Bazooka may suspend or limit access to the Services, in whole or in part, for scheduled or emergency maintenance, upgrades, security, or to protect the Services or third parties. Bazooka will endeavor to minimize disruption but shall not be liable for any resulting unavailability. Support, where provided, is offered on a commercially reasonable, best-efforts basis through the channels Bazooka designates.

To the maximum extent permitted by law, the services, the ai system, all output, rented accounts, enriched data, support, and all related materials are provided "as is" and "as available", with all faults, and without warranties or conditions of any kind, whether express, implied, statutory, or otherwise.

Bazooka and its affiliates, licensors, and suppliers expressly disclaim all warranties and conditions, including any implied warranties of merchantability, quality, fitness for a particular purpose, title, accuracy, and non-infringement, and any warranties arising from course of dealing or usage of trade.

Bazooka does not warrant that the services will be uninterrupted, secure, error-free, or free of harmful components, that any output will be accurate, appropriate, or compliant, that any account will avoid restriction or perform to any standard, or that any result, volume, metric, meeting, lead, or outcome will be achieved. you assume the entire risk arising out of your use of the services.

No advice or information, whether oral or written, obtained from Bazooka or through the Services, creates any warranty not expressly stated in this Agreement. Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the above exclusions apply to the fullest extent permitted by Law.

To the maximum extent permitted by law, in no event will Bazooka (or its affiliates, licensors, suppliers, officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, reputation, business, opportunity, data, or anticipated savings, or for any account restriction or ban, reputational harm, or ai-generated error, arising out of or relating to this agreement or the services, however caused and under any theory of liability, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Bazooka's total aggregate liability arising out of or relating to this agreement and the services, from all causes of action and under all theories of liability, will not exceed the total fees actually paid by you to Bazooka for the specific service giving rise to the liability during the three (3) months immediately preceding the event giving rise to the liability.

The limitations and exclusions in this Section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and will survive and apply even if any limited remedy is found to have failed of its essential purpose. Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable Law (such as, in some jurisdictions, liability for death or personal injury caused by negligence, or for fraud or willful misconduct); in such cases, liability is limited to the greatest extent permitted by Law.

You acknowledge that the fees reflect the allocation of risk in this Agreement and that Bazooka would not provide the Services on these terms without these limitations.

You will defend, indemnify, and hold harmless Bazooka and its Affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers (the "Indemnified Parties"), from and against any and all claims, demands, actions, investigations, proceedings, damages, losses, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your access to or use of the Services, including any AI Output sent, published, or relied upon through your account;
• any Client Data, Prospect Data, Enriched Data, messaging, content, or outreach transmitted or published through your account;
• any account restriction, suspension, ban, complaint, or dispute involving you, your accounts, Rented Accounts, prospects, or Third-Party Platforms;
• your violation of this Agreement, any Law, any Third-Party Platform terms, or any rights of any third party (including privacy, publicity, data-protection, anti-spam, and Intellectual Property Rights);
• any reputational, brand, or business harm alleged by any person arising from your outreach, content, or automated activity; and
• the acts or omissions of your users, personnel, contractors, or Affiliates.

Bazooka will provide you with reasonable notice of the claim and, at your expense, reasonable cooperation. Bazooka may participate in the defense with counsel of its choosing, and you may not settle any claim in a manner that imposes any obligation or liability on, or requires any admission by, an Indemnified Party without its prior written consent.

Each party (the "Receiving Party") may have access to non-public information of the other party (the "Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances ("Confidential Information"). Bazooka's Confidential Information includes the Services, the AI System, non-public technology and performance information, and the terms of this Agreement.

The Receiving Party will (a) protect the Confidential Information using at least reasonable care, (b) not disclose it except to its personnel, Affiliates, and contractors who need to know it and are bound by confidentiality obligations, and (c) use it only to exercise its rights and perform its obligations under this Agreement. These obligations do not apply to information that is or becomes public through no fault of the Receiving Party, was rightfully known without obligation of confidentiality, is rightfully obtained from a third party, or is independently developed. The Receiving Party may disclose Confidential Information as required by Law, providing prior notice where legally permitted. The parties acknowledge that a breach of this Section may cause irreparable harm for which monetary damages are inadequate, entitling the Disclosing Party to seek equitable relief.

This Agreement takes effect on the Effective Date and continues until all subscriptions have expired or been terminated.

23.1 Suspension

Bazooka may suspend or restrict your access to the Services, in whole or in part, immediately and without liability, if (a) your account is overdue; (b) you breach Sections 9, 10, 11, or 12; (c) your use poses a risk to the security, integrity, performance, or reputation of the Services, other Clients, Rented Accounts, or third parties; or (d) required by a Third-Party Platform or by Law.

23.2 Termination

Bazooka may terminate this Agreement or any subscription immediately upon notice for any material breach (including non-payment, prohibited use, breach of Third-Party Platform terms, fraud, or attempted security breaches), or for any legitimate business or legal reason. Either party may terminate for cause if the other materially breaches and fails to cure within thirty (30) days of written notice, or ceases operations or becomes insolvent.

23.3 Effect of termination

Upon termination or expiry, all amounts owed become immediately due, your right to access the Services and all Rented Accounts ceases, and Bazooka may deactivate your account and delete or reclaim your data and any Rented Accounts and their contents. Bazooka will not refund any prepaid fees, and, where termination results from your breach, Bazooka may also charge any amounts that would have become due for the remainder of the then-current term. You are responsible for exporting any data you wish to retain before termination.

23.4 Survival

Any provision that by its nature should survive termination will survive, including Sections 2, 6, 8, 10–15 (as applicable), 19, 20, 21, 22, 23.3, 24, 25, and 26.

Bazooka may identify you as a customer and use your name and logo on its website and in its marketing materials, subject to any reasonable written brand guidelines you provide. Any such use is for identification purposes and does not imply your endorsement. You may withdraw this permission at any time by written notice, effective on a prospective basis.

Bazooka may modify this Agreement from time to time in its sole discretion. Bazooka will post the updated Terms on the Website and, where practicable, provide notice through the Services or by email. Unless otherwise stated, changes become effective upon posting or, for changes affecting an active subscription, upon your next renewal. Your continued access to or use of the Services after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to a change, your sole remedy is to stop using and cancel the Services before the change takes effect. It is your responsibility to review the Terms periodically.

This Agreement is governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

26.1 Good-faith resolution

Before commencing any formal proceeding, the parties will first attempt to resolve any dispute, claim, or disagreement arising out of or relating to this Agreement (a "Dispute") in good faith. The complaining party will send a written notice describing the Dispute in reasonable detail to the other party (to Bazooka, at the contact address below), and the parties will negotiate in good faith for at least thirty (30) days.

26.2 Forum

If the Dispute is not resolved through good-faith negotiation, the competent courts located in the Netherlands will have exclusive jurisdiction, and both parties submit to the personal jurisdiction of, and venue in, such courts. Notwithstanding the foregoing, Bazooka may seek injunctive or equitable relief in any court of competent jurisdiction to protect its Intellectual Property Rights, Confidential Information, or the integrity of the Services.

26.3 Class-action waiver

To the maximum extent permitted by Law, each party agrees that Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

26.4 Time to bring claims

To the extent permitted by Law, any claim arising out of or relating to this Agreement or the Services must be brought within one (1) year after the cause of action accrues, failing which it is permanently barred.

Neither party will be liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, government action, labor disputes, failures or interruptions of internet, hosting, telecommunications, power, or Third-Party Platforms, cyber-attacks, or changes to Third-Party Platform policies or availability ("Force Majeure"). The affected party's performance will be excused for the duration of the Force Majeure event. If a Force Majeure event continues for more than sixty (60) days, either party may terminate the affected Services on written notice.

28.1 Entire agreement

This Agreement, together with any Order, the Privacy Policy, and any policies referenced herein, constitutes the entire agreement between the parties regarding the Services and supersedes all prior or contemporaneous agreements, proposals, and understandings, whether written or oral. No terms in any purchase order or business form you provide will apply.

28.2 Assignment

You may not assign or transfer this Agreement or any rights hereunder, in whole or in part, without Bazooka's prior written consent. Bazooka may assign this Agreement freely, including in connection with a merger, acquisition, reorganization, or sale of assets. Any prohibited assignment is void.

28.3 Subcontractors

Bazooka may use subcontractors, sub-processors, and Affiliates to provide the Services and may extend to them the rights necessary to do so, and remains responsible for the performance of the Services.

28.4 Severability

If any provision of this Agreement is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

28.5 Waiver

No waiver of any provision will be effective unless in writing, and no failure or delay in exercising any right will operate as a waiver of that or any other right.

28.6 Independent contractors

The parties are independent contractors. This Agreement creates no partnership, joint venture, agency, franchise, or employment relationship, and neither party may bind the other.

28.7 No third-party beneficiaries

Except for the Indemnified Parties, this Agreement does not confer any rights on any third party.

28.8 Notices

Notices to Bazooka must be sent to the contact address below. Bazooka may provide notices to you through the Services, by email to your account address, or by posting on the Website. Notices are deemed received when delivered or, for electronic notices, when sent.

28.9 Export and sanctions

You represent that you are not located in, or a national of, any country subject to comprehensive sanctions, and that you are not on any restricted-party list, and you agree to comply with all applicable export-control and sanctions Laws.

28.10 Interpretation

Headings are for convenience only. "Including" means "including without limitation". This Agreement will not be construed against the drafter.

If you have any questions about these Terms of Service, please contact us:

Bazooka. Email: team@mybazooka.com. Web: https://www.mybazooka.com

By using the Services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.